Refund policy

 

 

• We only accept the return of items within 15 days of their delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unaltered and unworn for credit or replacement.

 

• We will review your item once we receive it, and then refund your payment by reissuing a credit to your payment method.

 

• Shipping cost are non-refundable and returns cost are customer's responsibility.

 

• We only replace items if they are defective or damaged.  We might need your order sent back to us for assessment.  If we have a replacement available we will send one out.  In the event that we cannot supply a replacement, we will offer you credit or a refund. 

 

• Please consider that some of our items are unique and not two pairs are the same eg Hand Painted Wood

 

• Send us an email to nanaschinacabinet@gmail.com